This bid solicitation cancels and supersedes previous bid solicitation number 21470-28-4773513-C dated May 16, 2025 that closed June 2, 2025 at 14:00 EST. A debriefing or feedback session will be provided upon request to bidders/offerors/suppliers who bid on the previous solicitation.
This requirement is for: The Correctional Service of Canada, Kingston Parole Office.
Trade agreement: This procurement is not subject to any trade agreement.
Tendering procedures: All interested suppliers may submit a bid.
Competitive Procurement Strategy: lowest priced compliant bid.
Set-aside under the Procurement Strategy for Indigenous Business: This procurement is not subject to any set-asides for Indigenous Suppliers.
Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement.
Security Requirements: This contract includes security requirements.
Nature of Requirements:
The following is a summary of the statement of work for this requirement.
The Correctional Service of Canada has a requirement to provide Urinalysis Collection Services for both male and female offenders in Kingston and the surrounding area. The work will involve the following:
1.1 Objectives:
Consistent with the Mission Statement and Strategic Objectives of the Correctional Service of Canada (CSC), the contractor must provide a Urinalysis Collection Program for the Kingston area.
1.2 Tasks:
1.2.1 The Contractor must:
1. Upon referral, collect urine samples from federally released male and female offenders.
2. Provide a collector that must be of the same gender as the offender providing the sample.
3. Accurately label, store and package samples to prevent contamination or tampering.
4. Record necessary information, including time of collection, collector identification, and other required documentation.
5. Explain the urinalysis process clearly to participants, maintaining a calm and respectful demeanor.
6. Handle potentially sensitive or uncomfortable situations with discretion and empathy.
7. Ensure the integrity of the sample by placing the required seals on the container, obtain signatures on the container, and prepare the container for shipment to the specified laboratory for testing.
8. Ship the samples with a bill of lading to the approved laboratory for testing.
9. Collect samples in compliance with Section 66(1) of the CCRA regulations, and CD 566/566-11. The contractor must provide the protective gloves to the collectors.
10. Present the offender with form 1064-1 (Community Notification to Provide a Urine Sample) prior to the initial test or at the beginning of a new frequency of urine collection if CSC requests one, obtain the offender’s signature, complete the Chain of Custody Form 1065 for every sample collected and distribute copies of the form as directed.
11. Complete the urinalysis log sheets monthly, or provide a detailed invoice, or both, and forward them to the respective office responsible for the supervision of the offender.
12. Attend court hearings, meetings with auditors, or meet with CSC managers as requested.
13. For all cases assessed by CSC to meet the tandem supervision policy, ensure the collector has tandem partner accompaniment whenever a urine sample is collected in the offender’s private residence or in an isolated community location (CD 715).
14. Immediately notify the CSC supervising parole office in the event of an offender’s refusal or inability to provide a sample, or any suspicious behaviour, or both are noted. If this occurs outside the established working schedule, the contractor must follow the National Monitoring Centre protocol.
1.2.2 Collection Schedule:
1. Normally, the contractor must perform collections during regular working hours, Monday to Friday, between 0700 hours and 1800 hours.
2. CSC may request that the contractor collect urine samples, from time to time, on weekends and after normal working hours.
3. CSC may request that the contractor collect urine samples on an emergency basis. The contractor must respond within 3 to 4 hours of being notified of an emergency requirement.
4. The contractor must respond within 24 hours’ notice for any non urgent requests to schedule collection.
1.2.3 Continuity of Services
1. The collector must provide 24 hours’ notice for cancellation of collections. The contractor must provide this notice to the Office Urinalysis Coordinator.
2. The contractor must provide a back-up for urinalysis collection, in case of illness, vacation, leave, or the inability to provide urinalysis collection services for at least 5 days. The contractor must obtain the Departmental Representative’s or Project Authority’s prior approval before the back-up performs any work. The back-up must also complete the CSC Urinalysis Collectors Orientation Program (at the contractor’s expense) before the back-up begins providing any urine collection services.
1.2.4 Support the Contractor
CSC will:
1. Ensure that the contractor is provided with all necessary documentation including Regulations, Directives, and Guidelines for compliance to be maintained.
2. Provide procedural instruction in the surveillance, procurement and shipment of samples.
3. Refer offenders for urinalysis testing.
4. Establish procedures for shipment of samples to the CSC specified laboratory for testing.
5. Facilitate the process of securing Reliability Status security clearance for the contractor and subcontractor providing the services.
6. Provide the required paperwork, sample containers, courier bags, courier bills of lading, cooler to store the collections and an appropriate security storage container for paperwork and referrals.
7. Provide a complete CSC Urinalysis Collectors Orientation Program prior to the collector commencing any urine collection services. The orientation includes safety procedures related to reporting negative offender behaviour to the CSC supervising parole office, and the National Monitoring Centre protocol.
1.2.5 Cancellations
The contractor must not charge CSC when CSC provides at least 24 hours of notice of cancellation of collections. The Parole Officer Supervisor, CCC Manager, or Office Urinalysis Coordinator will provide this notice. When CSC provides less than 24 hours notice of cancellation of collection, the contractor may charge one-half the collection rate. The Parole Officer Supervisor, CCC Manager or Office Urinalysis Coordinator will provide the cancellation notice by Telephone notification or telephone message to the contractor.
1.3 Location of work:
The Contractor must perform the work at the Kingston Parole Office and surrounding area Parole Offices, Reporting Centre, Community-Based Residential Facility (CBRF), community correctional Centres (CCC), offenders’ private residences and surrounding areas.
Kingston Parole Office
552 Princess Street, 2nd Floor
Kingston, Ontario, K1Y2B6
1.3.1 Travel
CSC will reimburse the contractor’s travel expenses incurred for the collection of urine samples according to the current approved National Joint Council (NJC) Travel Directive. CSC will pay travel expenses only for collections outside the 17 km radius of the Kingston Parole Office.
1.4 Language of Work:
The Contractor must perform all work in English.
Any conditions for participation of suppliers not specified in solicitation documentation: none.
Estimated quantity of commodity: see solicitation document statement of work and basis of payment.
Duration of Contract and Time Frame for Delivery:
Period of the Contract: The Work is to be performed during the period of July 2, 2025 to June 30, 2028.
File Number: 21470-28-4773513
Contracting Authority: Monika Alexander
Telephone number: 647.234.2934
E-mail: bidreceiving.gen-ont-401@csc-scc.gc.ca
NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from the Canada buys / tender opportunities website.
The Crown reserves the right to negotiate with suppliers on any procurement.
Documents may be submitted in either official language of Canada (English or French).
After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.
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