AI Overview

Seeking a vendor to provide a hosted Document Verification Service (DVS) as a SaaS solution that enables Ontario citizens to remotely verify government-issued identity documents.

Basic Information

Reference Number

00004737431

Issuing Organization

Ontario Shared Services

Solicitation Type

RFB - Request for Bid (Formal)

Solicitation Number

20815

Title

Project: tender_20815 - Software-as-a-Service Document Verification Services (DVS)

Source ID

SCRIBE

Details

Location

Ontario

Purchase Type

Not Stated

Dates

Publication

2025/09/30 12:07:00 PM EDT

Closing Date

2025/10/24 07:00:00 AM EDT

Contact Information

Elaine Fontebasso

Elaine.Fontebasso@supplyontario.ca

Description

This RFB is for the provision of Document Verification Service (DVS), an online, fully automated Software-as-a Service (SaaS) based document verification service.
Scope of Work
Pursuant to the Specifications set forth in this RFB, the Ministry of Public and Business Service Delivery and Procurement (MPBSDP) is seeking Bids to provide a hosted Document Verification Service (the “Service”) to replace its current support services contract. Through this RFB process, the Ministry intends to establish an Agreement with a Vendor to host and maintain the Service that will deliver useful, high-quality, comprehensive, and accessible document verification services, enabling the citizens of Ontario to verify their government issued identity documents remotely, at any time, from a convenient location.

The DVS is used as a common service that Ministry Program Areas from across the Ontario Government can integrate into their application(s) to remotely verify a user’s identity documents (e.g., Ontario Driver’s License/Photo Card, Ontario Health Card)

The DVS will meet present and future program delivery needs while enabling inclusive customer options. The Ministry aims to achieve this by securing access to a qualified technology solution provider

The Service will include the following:

• Access to a consumption-based subscription SaaS Document Verification Service;
• Professional services to integrate with five (5) existing client solutions, including development/configuration, quality assurance;
• Professional services for the purposes of new client solutions and enhancements, for the duration of the term of service.

Optional Information Session Date and TimeOctober 6 , 2025 at 11:00 (Toronto time)

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued by the originator of the notice. MERX asks you to contact the buying agency directly for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the main tender document and/or on this notice abstract.

Toutes les modifications associées à cet avis d’appel d’offres ainsi que les documents, les plans et les spécifications sont générés par l’entité responsable des achats (l’acheteur). S’il vous plait, contactez-le directement pour les addenda. Veuillez notez qu’il se peut que les fournisseurs soient obligés de s’inscrire directement avec l’acheteur. Vous pouvez trouver leur coordonnées dans le document principal ou dans l’abstrait de l’avis d’appel d’offre.

Source: https://ontariotenders.app.jaggaer.com/